Teacher Liu, I saw a news story about a woman who ordered delivery, and there were two letters written on her steamed egg. People said it was a swear word—what does it mean?

Hmm, those two letters were ‘SB,’ which is short for ‘傻逼’ in Chinese internet slang. ‘傻逼’ is a very vulgar insult meaning someone is extremely stupid.

I see! Writing that on food is really disrespectful.

Exactly. In China, people often say ‘illness enters through the mouth,’ meaning food and safety are most important. If someone writes insults on food, customers not only feel disrespected but also worry whether the food was tampered with.

It’s the same in Vietnam—if there were random words written on food, we’d be afraid to eat it too.

So the customer refused the compensation and didn’t eat the meal. Many netizens commented that the food industry must maintain professional ethics and shouldn’t take out personal anger on customers.

I heard there’s a saying, ‘The customer is God.’ Does that mean we should always respect customers?

That’s right. Respecting customers isn’t just about service attitude—it’s also a reflection of cultural manners. This incident is a good example of what not to do.