If an account is inactive for a long time, it may be reclaimed and Moments content will also be deleted.
Brother, yesterday I heard Mom say that when someone passes away, their WeChat Moments will disappear. Is that true?
I saw the news too. Customer service said if you don’t log in for a long time, like over a year, the account might be reclaimed.
What does 'reclaimed' mean? Is it like a toy being taken away?
Sort of. It means everything in the account will be cleared—profile picture, Moments, and status will all be gone.
Then what if I want to keep my photos?
You can back them up to your computer or a USB drive. That way, even if the account is gone, your photos will still be there.
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